SMS Privacy Policy
Effective Date: 01/2025
Harmonized Neurology, PLLC
1. Overview This SMS Privacy Policy outlines how Harmonized Neurology ("we," "us," or "our") collects, uses, and protects your information when you opt-in to receive SMS messages from us. By subscribing to our SMS service, you agree to the terms outlined in this policy.
2. Information We Collect When you opt-in to our SMS service, we may collect the following information:
· Your mobile phone number.
· The content of SMS messages sent to or received from us.
· Metadata such as delivery and read receipts, timestamps, and response logs.
We do not collect any sensitive personal information through SMS.
3. How We Use Your Information We may use the collected information for purposes including but not limited to:
· Sending transactional messages, such as appointment reminders, confirmations, or updates.
· Providing customer support and responding to inquiries.
· Monitoring and improving the performance of our SMS services.
4. Opt-In Consent You will only receive SMS messages from us if you have explicitly opted in by providing your mobile phone number and agreeing to receive such communications. Consent is not a condition of purchase.
5. Opt-Out and Message Frequency You can opt out of receiving SMS messages at any time by replying "STOP" to any SMS message from us. After opting out, you may receive a confirmation message verifying your opt-out status. Message and data rates may apply based on your mobile carrier plan. Message frequency may vary depending on your interactions with us and the type of messages you opt in to receive.
For assistance, you can text "HELP" to any text message or contact us directly at (757) 707-3020, email harmonizedneurology@gmail.com, or visit rhondahuff.com/privacy-policy.
6. Data Sharing and Security We do not sell, trade, or transfer your SMS information to third parties for marketing purposes without your consent. We may share your information with trusted service providers who assist us in delivering SMS services, provided they agree to comply with applicable privacy and security standards.
We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
7. Retention of Information We retain SMS-related data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Your Rights You have the right to:
· Access the information we have collected through SMS communications.
· Correct or update your information.
· Withdraw your consent for SMS communications at any time by opting out.
To exercise these rights, contact us at harmonizedneurology@gmail.com.
9. Children’s Privacy Our SMS services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
10. Updates to This Policy We reserve the right to update this SMS Privacy Policy at any time. Changes will be effective immediately upon posting to our website or through direct communication.
11. Contact Us If you have any questions or concerns about this SMS Privacy Policy, please contact us:
Harmonized Neurology, PLLC
(757) 707-3020
harmonizedneurology@gmail.com
rhondahuff.com/privacy-policy